Is Skype really the way forward for online consultations?
Dan Worman believes that the underpinning technology shouldn’t matter, it is the outcome that is important.
When NHS England medical director Stephen Powis urged the healthcare sector to use Skype video calls to treat patients, did he really mean Skype?
Powis said that the time had come to overhaul the NHS by embracing innovation: making more use of remote monitoring and telephone and video consultations. Well, I couldn’t agree more. But where he misses the mark here is referring to video consultations as Skype.
The NHS needs to be looking at digital solutions holistically, rather than as a point solution. If you decided to use Skype for patient consultations or for instant messaging, you are actually creating silos of technology. But if you were to take a holistic view, you would use a vendor that has an end-to-end solution.
I share my views on why we should consider the world of choice that is out there, when it comes to tele-consultation.